KYC & AML Policy

Player verification isn't optional at Boho casino — it's a regulatory requirement under Curacao eGaming licensing, and it protects you. Know Your Customer (KYC) and Anti-Money Laundering (AML) checks stop fraud, money laundering, and underage gambling. We run these checks at specific trigger points, not necessarily at signup.

When Verification Is Triggered

You'll be asked to verify your identity before your first withdrawal, if your cumulative deposits cross a set threshold, or if our system flags suspicious activity. Random audits also happen. This means some players deposit and play for weeks without verification — others hit a limit immediately. The trigger depends on your deposit pattern and account behaviour.

Required Documents

Photo ID. A valid passport, driving licence, or national identity card. The document must be current and show your full name, date of birth, and photograph clearly.

Proof of Address. A utility bill, bank statement, or government letter dated within the last three months. This confirms your residential address matches your account details.

Payment Proof. A screenshot of your e-wallet account, or a photo of your card showing the first 6 and last 4 digits only — CVV and expiry must be hidden. This links your payment method to your account and prevents third-party deposits.

How to Submit Verification

Go to your Profile, select Verification, and upload each document as a clear image or PDF. Alternatively, email your documents directly to our support team. File size limits and accepted formats are listed in your verification portal.

Processing Time & AML Screening

Most verifications complete within 24–48 hours. Busy periods may extend this to 72 hours. During review, our team screens your account for AML red flags: suspicious transaction patterns, unusually large deposits, and politically exposed persons (PEP) screening against international watchlists. We may also request proof of funds for deposits over a certain amount — a bank statement or payslip showing the source of your money.

⚠️ Important: Providing false or incomplete documentation will delay your account and may result in suspension. Check the T&Cs for full details on document requirements and account obligations.

Questions about your verification status? Contact support — they'll tell you exactly where you stand.