Boho casino Terms & Conditions

Account Eligibility

You must be at least 18 years old to open and use an account at Boho casino. We require accurate, complete information during registration — including your full name, date of birth, email address, and residential address. You're allowed one account per person; creating duplicate accounts will result in immediate suspension and forfeiture of any funds.

If you're accessing Boho casino from a jurisdiction where online gambling is prohibited, you accept full responsibility for any legal consequences. Check your local laws before playing.

Account Responsibilities

You're responsible for keeping your login credentials confidential and secure. Don't share your password with anyone, and log out after every session — especially on shared devices. If you suspect unauthorised access or fraudulent activity on your account, contact our support team immediately at [email protected].

You must provide accurate information to verify your identity. If we discover false or misleading details during Know Your Customer (KYC) checks, we can close your account and withhold winnings.

Bonus Terms

All bonuses come with specific wagering requirements you'll find in the promotion's full terms. Typical conditions include: completing a set number of times your bonus amount before withdrawal, maximum bet limits per spin (usually A$5–A$10), and restrictions on which games contribute toward wagering (most pokies count 100%, while table games may count 0–50%).

Bonuses expire if not used within the stated timeframe — usually 7–30 days depending on the offer. Boho casino reserves the right to cancel bonuses or close accounts if we detect bonus abuse, such as repeatedly claiming offers without genuine play, or combining bonuses with low-volatility strategies to guarantee profit.

Deposit and Withdrawal

Minimum and maximum deposit amounts vary by payment method — check your chosen method at checkout for exact limits. We accept Visa, Mastercard, Neosurf, Bitcoin, Bank Transfer, and POLi. All deposits are processed in Australian Dollars (A$).

Withdrawals must pass KYC verification first. We use the same payment method you deposited with whenever possible — this protects you against money laundering and fraud. If your original deposit method isn't available, we'll offer an alternative. Processing times range from 1–5 business days depending on your bank.

Game Rules and Fairness

All games at Boho casino use certified Random Number Generators (RNG) tested independently to ensure fair outcomes. Bets placed during technical glitches, server errors, or connection failures may be voided — we'll notify you and return your stake.

Game rules specific to each title are detailed in that game's help menu. If a game malfunctions mid-spin, your session is logged and reviewed by our technical team.

Dispute Resolution

If you have a complaint, contact our support team first. We aim to resolve issues within 14 days. If you're not satisfied with our response, you can escalate to the Curacao eGaming Authority (the regulator issuing Boho casino's gaming license) or the MGA (Malta Gaming Authority) for independent review.

Provide as much detail as possible: transaction ID, game name, date, time, and what went wrong. Keep copies of all correspondence.

Account Closure

You can request permanent account closure at any time — email support or use the self-exclusion tool in your account settings. Once closed, you can't reopen it; any remaining balance will be returned to your registered payment method.

Boho casino may close your account if you breach these terms, engage in fraudulent activity, or fail KYC checks. Accounts inactive for 12 consecutive months may incur dormant account fees of A$5 per month, deducted from your balance.

Liability and Governing Law

Boho casino operates under a Curacao eGaming license. These terms are governed by Curacao law. We're not liable for losses from technical failures, internet interruptions, or third-party payment processor errors — though we'll investigate and assist where possible.

Our maximum liability for any single claim is capped at your deposit amount. For responsible gambling support, contact Gambling Help Online or Lifeline.

⚠️ Important: These terms are a summary. Check the full T&Cs on our website for complete details, including specific game rules, bonus exclusions, and dispute procedures.